Privacy Policy Tabasco Magic

https://www.tabascomagic.com

About our privacy policy

Tabasco Magic cares about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and its services Tabasco Magic. The effective date for the validity of these conditions is 27/05/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, where this data is used and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible.

Webshop software

ECWID

Our webshop is developed with software from Ecwide. Personal data that you make available to us for our services are shared with this party. Ecwid has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Ecwid is obliged, on the basis of the agreement we have concluded with them, to take appropriate security measures. Ecwid uses cookies to collect technical information related to your use of the software, no personal data are collected and / or stored.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data are stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for further improvement of services and as part of this process to share information with third parties.

Payment processors

Mollie

For the handling of (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and residence details and your payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymised) data with third parties. All the above-mentioned safeguards for the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data any longer than is permitted by law.

Reviews

Google & Facebook

We collect reviews through the platform of Google & Facebook. If you leave a review through Google & Facebook, you are required to provide your name, place of residence and email address. Google & Facebook shares this data with us so that we can link the review to your order. Google & Facebook also publishes your name and place of residence on their own website. In some cases, Google & Facebook may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Google & Facebook. They will only use this data for the purpose of inviting you to leave a review. Google & Facebook have taken appropriate technical and organisational measures to protect your personal data. Google & Facebook reserves the right to engage third parties for the purpose of providing services; we have given Google & Facebook permission to do so. All aforementioned guarantees regarding the protection of your personal data also apply to the services for which Google & Facebook uses third parties.

Shipping and logistics

B-Post

When you place an order with us, it is our job to deliver your package to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary for us to share your name, address and place of residence with PostNL. PostNL will only use this data for the performance of the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.

PostNL

If you place an order with us, it is our job to deliver your package to you. We make use of the services of PostNL for carrying out the deliveries. It is therefore necessary that we share your name, address and residence data with PostNL. PostNL will only use this data for the performance of the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.

DPD

If you place an order with us, it is our job to deliver your package to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we share your name, address and residence data with PostNL. PostNL will only use this data for the performance of the agreement. If PostNL engages subcontractors, PostNL will also make your information available to these parties.

DHL

If you place an order with us, it is our job to deliver your package to you. We use the services of DHL to perform the deliveries. It is therefore necessary for us to share your name, address and place of residence with DHL. DHL will only use this data for the performance of the contract. In case DHL uses subcontractors, DHL will also share your data with these parties.

GLS

If you place an order with us it is our job to deliver your package to you. We use the services of GLS to execute the deliveries. It is therefore necessary that we share your name, address and residence data with GLS. GLS will only use this data for the execution of the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations

In some cases Tabasco Magic may be obliged by law to share your data in connection with governmental tax or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.

Storage periods

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.

Your Rights

Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can avail yourself of them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can send a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors holding this data and the category under which we have stored it.

Right of rectification

You always have the right to have the data that we process, or have processed, and which relate to you or can be traced back to you, corrected. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified.

Right to restriction of processing

You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction.

Right of portability

You always have the right to have the data we process, which relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Tabasco Magic. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process (or have processed) and then permanently stop processing them. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the American company Google, as part of the "Analytics" service.

We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not authorised Google to use the analytics information obtained for other Google services.

Cookies from third parties

In the event that third-party software solutions use cookies, this will be stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail.

Contact details

Tabasco Magic

Prins Albertlei 21 2600 Berchem Antwerpen Belgium T E info@tabascomagic.com

Contact person for privacy matters

Freddy Coppens